Performance Management secures that the right processes, methods, metrics and systems
are available to the organization, and that the information is focused on the requirements of different users. Performance Management should be aligned with the enterprise strategy and other supporting strategies, like IT and HR. Performance Management should also be implemented at all levels within the enterprise.
The starting point for a successful Performance Management implementation is the development of a Peformance Management roadmap describing:
- Collection of data
- Description of methods
- Models for all Key Performance Indicators (KPI’s)
- End-user interaction
The Performance Management strategy must secure the creation of action oriented knowledge, based on information and a solid Business Intelligence solution, typically a Data Warehouse.
You can get more information in Platons
Performance Management brochure